Festaff Job Fact Sheet
Our
staff need to be 18 years of age, or over, and have....
·
A
friendly manner.
·
An
ability to deal with the public in a polite and helpful manner.
·
Maturity,
honesty, and reliability.
·
The
capacity to be on their feet for much of the day.
·
Be
prepared to work to a good standard where and when required.
·
Be
a team player.
Working
Requirements.
·
You
are required to work the minimum of two 8 hour shifts or 16 hours per event for
your event ticket package. See individual jobs at event for exact hours for
ticket.
·
You
must be 18 years of age or over.
·
You
must reside within the staff campsite at the event.
·
You
need to work where and when required on site.
·
You
must not leave your post until told to do so by your supervisor.
·
You
must arrive at the event during the time window given and use directions given
to access the site correctly.
·
You
need to achieve a good standard in your given role.
·
You
must turn up for your shift:
1. On time
2. In a good
state of health.
Those who do not achieve a good
standard or fail to turn up for a shift will have their payment denied, you may
be removed from site and any future offers of employment will be withdrawn.
If you are ill or need to leave you
post for any reason then clear it with your supervisor.
Travel
You must provide and pay for your
own travel to and from the event.
What
to Bring
·
Tent
– in good condition will all components.
·
Attire
for all weather types – wellies, shorts, waterproof jacket, sturdy working
footwear, warm top, hat, sunblock etc.
·
Food
– You may want to bring food with you as food on site can be a little pricey.
·
A
torch.
·
Toilet
roll
·
Sufficient
money.
·
Bin
liner for rubbish
·
Photo
ID – (Full Driving License, Passport are preferable, please contact Festaff in
good time to agree another form of ID if you do not possess either)
What
not to bring
·
Any
items of value.
·
Glass
of any kind. Any items of glass will be confiscated when arriving on site as
glass on site is very dangerous for the many humans at the festival it is also
very unhealthy for the livestock that occupy the land for the other 50 weeks of
the year.
·
Naked
flames – or method to create camp fires etc.
·
Gas
Stoves – of any size.
·
Gazebos.
There is no room for these in secure camping.
·
Pets/animals.
·
Excessive
alcohol.
·
A
bad attitude – will not be tolerated
Facilities
on site
- Running
Water
- Toilets
- Showers
(at most events)
- Path
Lighting
- Parking
(Cars/vehicles will be removed from site if parked incorrectly)
Festaff takes no responsibility for
any vehicles or personal belongings lost/stolen/damaged on site.
Staff Meeting
At every event there will be an 8pm
(TBC on site) staff meeting in or around the campsite production area the
evening prior to gates. It is your responsibility to get to this meeting in
good time. If you fail to be present at this meeting then we cannot guarantee
your employment at that event.
If you turn up for this meeting
under the influence you will be sent home as this meeting is an essential part
of your job on site.
Uniform
You will be provided with any
elements of uniform you are required to wear whilst working on site. This will
generally be a hi-vis vest, with maybe one other item.
( Please note this does not include,
footwear, jackets, waterproofs, sunhat etc – these you must provide yourself)
If any element of your uniform is not returned, or is returned in poor
condition your bond will be withheld and a fee will may be charged from your
wage.
Camping
You must provide all your own
camping equipment – please check this before you leave home.
You will be provided with an area to
camp within a secure staff campsite. This is so all staff are within one area
and are easier to contact/manage. It is also a great way to meet and socialise
with your fellow team members.
You may not camp within the public
campsite as this area is provided for paying customers only.
Please bear in mind this area is for
staff from all over the festival. These people maybe on differing shifts from
you so please have respect for their need for rest.
Vehicles.
You must park your vehicle where and when told once on site.
Festaff takes no responsibility for
any vehicles or personal belongings lost/stolen/damaged on site.
Pay
Casual wages will be issued on the
last afternoon of the event where possible.
You will be informed at the staff
meeting what time/date you can pick up your wages. If you fail to pick up your
wages/bond within the given timeframe you may have to wait sometime to receive
any money owed – so pick up your wages on site to save any hold ups!!
Any wages over £102 per week, or
£442 per month will be paid at later date.
Tax
You will be required to fill and the
relevant tax form for your situation whether that be P46/P45/P38. Tax will then
be deducted from your pay accordingly. You will also sign a declaration to say
the info you have supplied us with is correct.
NI
You must supply us with a National
Insurance number. It is your responsibility to make sure you are legal to work.
Misconduct
Festaff operates the three step
statutory discipline and dismissal procedure.
Gross misconduct
If an employee commits an extremely
serious disciplinary offence the company may dismiss them without prior
warnings and without notice.
Some examples of offences which
constitute gross misconduct are:
·
dishonesty,
theft or fraud
·
malicious
damage
·
fighting,
assault on another person
·
serious
incapability through alcohol or illegal drugs
·
actions
which endanger employees' safety
·
a
serious act of insubordination.
·
disruptive
in the workplace.
This list is not exhaustive.
Supervisors
·
We
are always looking to promote people within our ranks.
·
We
all started off wristbanding or stewarding.
·
What
we look for in our supervisors:
·
Maturity,
honesty, enthusiasm and reliability.
·
Ability
to deal with staff and public in a fair and calm manner.
·
Good
Communication skills.
·
Length
of service available
.......talk to existing supervisors
on site about their role.
(This list is not exhaustive)
Rules'n'regulations on site.
Basically the same rules that govern
the paying customer govern you. There are no Get Out of Jail Free cards just
because you are staff at the event. Use common sense at all times and you wont
go far wrong.
Bottom Line
Everybody does the simple tasks that
are asked of them, sticks to the hours they are given, turns up for their
shifts on time and in good condition, follows the campsite/event rules, then
everybody will be delighted with you and you will be welcomed back next year.
